789TAYA Terms and Conditions: Understand the Rules Before Playing

1 Acceptance of Terms

By visiting or using the 789TAYA platform, whether through the website at 789taya.quest or the 789TAYA mobile app, you confirm that you have read and understood these Terms and Conditions. They apply to every platform user, including registered members and visitors who have not yet opened an account.

789TAYA may revise these terms when necessary. Any updated version will be posted on this page with a new Last Updated date. If you continue using the platform after revised terms are published, that continued use means you accept the changes. Please review this page regularly so you remain aware of the current rules.

If you access the platform for another individual or organisation, you confirm that you have the authority to accept these terms on that party's behalf. Regardless of how access is arranged, the person using the platform remains responsible for following all applicable requirements.

2 Eligibility

You may register and use the 789TAYA platform only when all of the following eligibility conditions apply:

• You must be at least 21 years old to access gaming services in the Philippines. Anyone below the applicable legal age must not register, deposit, or participate in games through the platform.
• You must access the platform from a location where online gaming is legally permitted. For Philippine players, you are responsible for understanding the laws and requirements that apply to you before registering or playing.
• You must not be a current employee, contractor, or immediate family member of a 789TAYA employee or contractor.
• You must not have been previously self-excluded, suspended, or permanently banned from the 789TAYA platform for any reason.
• You must have the legal capacity to enter into and comply with a binding agreement under the laws that apply to you.

3 Account Registration

Only one account is allowed for each person. Creating or operating multiple accounts linked to the same individual, household, device, IP address, or payment details is prohibited. Accounts associated with suspected duplication may be restricted or closed, and any funds will be reviewed under the platform terms.

When opening a 789TAYA account, you must submit information that is accurate, complete, and up to date. This includes your full legal name, date of birth, contact details, and any other information requested for registration or verification. False, incomplete, or misleading details may lead to account restriction or closure.

You are responsible for protecting your 789TAYA login credentials. Keep your password private, use a strong password that is not reused elsewhere, and do not allow another person to access your account. You may be held responsible for activity carried out through your account if unauthorised access resulted from failing to safeguard your credentials.

• Tell 789TAYA support immediately if you notice suspicious activity or believe that someone has accessed your account without permission.
• 789TAYA may request identity-verification documents during registration, before a withdrawal is processed, or whenever an account requires an additional security or compliance review. Providing valid identification helps protect your account and supports secure payouts.
• An account that has been inactive for 12 consecutive months may be subject to a monthly inactivity fee, where applicable. Any fee and the conditions for applying it are set out in the fee schedule shown on the platform.
• 789TAYA may decline an account application at its discretion where permitted by applicable laws and platform requirements. An application may also be subject to successful age, identity, security, and eligibility checks.

4 Deposits and Withdrawals

789TAYA supports PHP transactions for Philippine players through available payment channels such as GCash, Maya, and Local Bank Transfer. Each method has its own minimum and maximum limits, which are displayed in the account cashier before you confirm a deposit or withdrawal. Availability and processing remain subject to verification and the applicable platform terms.

After a payment provider confirms a deposit, the PHP balance may be updated through the selected method, including GCash, Maya, or Local Bank Transfer. Processing times can vary because of provider checks, technical conditions, account verification, and platform security reviews. Always confirm the latest status in your cashier or contact 789TAYA support if a transaction does not appear as expected.

Withdrawal requests are reviewed by the 789TAYA finance team according to the estimated timeline shown in your account cashier. Identity verification may be required before a payout is approved. To confirm account ownership and protect transactions, we may request supporting documents such as a valid government-issued ID, proof of address, or evidence that the payment method belongs to you.

• Withdrawals are generally sent to a payment method previously used for a deposit on the same account. Any request to use another method must receive approval from the 789TAYA finance team first.
• 789TAYA does not apply fees to standard deposits or withdrawals. However, your bank, e-wallet, card issuer, or other payment provider may charge a separate service fee.
• A withdrawal may be placed on hold or declined where there are reasonable grounds to suspect fraud, money laundering, unauthorised activity, or a violation of these Terms and Conditions.
• A deposit made by mistake cannot be reversed after the funds have been credited to your 789TAYA account balance.

5 Bonuses and Promotions

From time to time, 789TAYA may make bonuses and promotions available to new and existing members. Each offer comes with its own terms, eligibility rules, and completion requirements, which are displayed with the promotion. If a promotion-specific rule conflicts with the general terms on this page, the terms of that individual promotion will apply.

Bonus funds credited to your 789TAYA account must meet the applicable wagering requirement before they become eligible for withdrawal. The required playthrough is stated in the relevant promotion terms. Requesting a withdrawal before completing that requirement may cause the bonus and related winnings to be forfeited.

• 789TAYA may remove, amend, suspend, or cancel a bonus or promotion at any time, subject to the terms shown for the offer.
• Bonuses are provided for personal recreational play only. Any planned, systematic, or professional use intended to exploit a promotion or bypass its conditions is prohibited.
• Only one bonus may normally remain active on an account at a time, unless the specific promotion terms clearly allow more than one.
• 789TAYA may recover bonus funds and any winnings generated from them if a bonus was obtained or used in violation of these general terms or the applicable promotion rules.
• Bonuses cannot be transferred to another person and do not have standalone cash value. Their use and withdrawal eligibility are governed by the wagering requirements and other conditions stated in the relevant promotion terms.

6 Gameplay Rules

Every game offered on 789TAYA uses a certified Random Number Generator (RNG) to produce its results. This system is designed to make each outcome random and independent, so results cannot be reliably predicted or deliberately changed by any player or by 789TAYA.

When you place a wager on 789TAYA, you accept that the result is determined by the game's RNG. 789TAYA cannot adjust an outcome to benefit or disadvantage a particular player. The applicable Return to Player (RTP) information can be reviewed in the relevant game information or paytable.

• A wager becomes final once the system has accepted and confirmed it. Confirmed bets cannot be cancelled, amended, or reversed after acceptance.
• If a technical fault interrupts a game session, 789TAYA will review the incident using the available records. Where practical, the game may be restored to its status immediately before the fault. If restoration is not possible, the affected round may be declared void and the original stake returned in accordance with the applicable review outcome.
• 789TAYA may cancel or void a wager affected by a software defect, incorrect price, inaccurate odds, or another technical problem that displayed the wrong game settings or betting parameters.
• You must check that your account has enough available funds before placing any wager. 789TAYA does not provide credit, loans, or overdraft facilities to players under any circumstances.

7 Prohibited Conduct

The activities below are not allowed on the 789TAYA platform. A breach may lead to account suspension or closure, loss of bonus funds or affected winnings, and further action where required by applicable rules or law.

• Using bots, scripts, automated programs, or other tools to access or operate the platform outside ordinary manual use is prohibited.
• Players must not cooperate or coordinate with others to obtain an unfair advantage in any game.
• The platform must not be used for money laundering or to support any other financial crime.
• Only one account is permitted for each player. You must not create duplicate accounts or access another person's account without clear authorisation.
• All registration and verification details must be truthful, accurate, current, and complete. False identity information is prohibited.
• Do not take advantage of software bugs, glitches, incorrect settings, or other platform errors. Any wager or winnings linked to deliberate exploitation may be voided and removed.
• Unauthorised hacking, reverse engineering, interference with the platform, and attempts to access or disrupt its technical infrastructure are strictly prohibited.
• 789TAYA is intended for personal recreational gaming only. Using the platform for business activity, account trading, or any purpose outside personal play is not permitted.

8 Responsible Gaming

789TAYA is dedicated to responsible gaming throughout the platform. Gaming should remain an enjoyable leisure activity, so we provide practical tools to help players manage their time, spending, and overall participation.

If you are worried that gaming may be affecting you negatively, or someone close to you has raised concerns, please use the responsible gaming controls available through the platform. These include deposit limits, session reminders, cool-off periods, and self-exclusion.

• Deposit limits may be arranged for daily, weekly, or monthly periods. Once activated, the selected limit takes effect immediately.
• Self-exclusion requests are applied immediately and cannot be cancelled or reversed until the selected exclusion period has ended.
• During an active self-exclusion period, 789TAYA will not send the player promotional communications.
• Players who have chosen self-exclusion must not create another account or take any action intended to bypass the exclusion.

For a complete explanation of the responsible gaming controls available through 789TAYA, please visit our Responsible Gaming page for guidance on safer participation and support options.

9 Privacy and Data

789TAYA collects and uses personal information in line with its Privacy Policy. When you register for an account, you agree to the collection, retention, and processing of your information for the purposes explained in that policy.

789TAYA does not sell personal information to third parties. Information may be disclosed to payment processors, identity verification providers, or relevant authorities when required by law or needed to operate and protect the platform. Any permitted sharing is handled under appropriate confidentiality requirements.

• You may request a copy of the personal information held by 789TAYA about you at any time through the available support channels.
• You may also ask for your personal information to be deleted, although certain records may need to be retained to meet legal, regulatory, security, or operational obligations.
• Information sent between your device and the 789TAYA platform is protected with SSL encryption during transmission.

For more information about how 789TAYA collects, uses, protects, and retains personal information, please review our Privacy Policy.

10 Limitation of Liability

789TAYA makes the platform available on an “as is” and “as available” basis. We take reasonable steps to support reliable operation, but uninterrupted access, continuous availability, and completely error-free performance cannot be guaranteed. Services may be affected by maintenance, connectivity problems, technical faults, or circumstances outside our control.

To the fullest extent allowed by applicable law, 789TAYA is not responsible for direct, indirect, incidental, special, or consequential losses connected with your use of the platform, including the following situations:

• Funds lost because of technical faults, connection problems, service interruptions, or temporary platform downtime.
• Losses caused by your failure to follow these Terms and Conditions or other applicable account rules.
• Losses caused by unauthorised access to your account where you failed to keep your login details secure.
• 789TAYA is not responsible for indirect or consequential losses, including lost profits, missed opportunities, or other losses that may arise from using the platform.

11 Account Termination

You may request the closure of your 789TAYA account at any time by contacting our support team through the official Support Page. [email protected]Before account closure is completed, any pending withdrawal request will be reviewed under the applicable security procedures. Subject to verification and the platform terms, any eligible remaining cash balance may be returned through an approved payment method registered in your name.

789TAYA may suspend or permanently close an account where permitted by these Terms and Conditions, including in any of the following situations:

• The member has breached these Terms and Conditions or other applicable platform rules.
• The account shows suspected fraud, abuse, collusion, money laundering, or other unlawful activity.
• The account holder does not meet the applicable eligibility, location, identity, or minimum age requirements. Access is intended for Philippine adults aged 21 and over.
• The account holder has activated self-exclusion or requested a cooling-off period that limits access.
• The account has remained inactive for an extended period and reasonable attempts to contact the account holder have not received a response.

When an account is closed because of a suspected breach, 789TAYA may temporarily hold the balance while the matter is reviewed. If the investigation confirms a serious breach, bonus funds and related winnings may be cancelled, and other balances may be handled under these Terms and applicable requirements.

12 Changes to These Terms

789TAYA may revise these Terms and Conditions when our services, security measures, or legal obligations change. Registered members will be notified of material updates through available account notifications or other appropriate communication. The revised version will be posted on this page together with an updated date.

If you do not accept an updated provision, you must stop using the platform and request account closure. Continuing to access or use 789TAYA after the revised terms are published means you accept the updated Terms and Conditions.

For questions about these Terms and Conditions, please contact the 789TAYA support team through the official Support Page. [email protected]Our support channels can assist with account access, verification, payment questions, game issues, and other platform enquiries. Include your account ID and a clear description of the matter, but never send your password or one-time verification code.