789TAYA Privacy Policy: Understanding How Your Data Is Protected

1 Policy Overview

This Privacy Policy describes how 789TAYA collects, uses, stores, and protects personal information connected with its website, mobile access, account services, games, payments, and support features. It covers registered members as well as visitors who browse the platform without opening an account.

789TAYA is committed to responsible data handling for players in the Philippines. We collect information for clear operational, security, legal, and service-related purposes, apply safeguards to the data we hold, and do not use it for purposes that would reasonably fall outside this policy. If you need clarification about your information or these practices, our support channels are available to assist with account and privacy-related concerns.

By creating an account or continuing to use the platform, you confirm that you have reviewed this Privacy Policy. Where consent is required, your information will be processed according to the choices you provide and the purposes explained in this policy. Use of the service also remains subject to the applicable platform terms and the requirement that participating players are at least 21 years old.

2 Information We Collect

We receive information from several sources: details you submit during registration and verification, technical information collected as you browse or use the service, and limited information supplied by payment or identity-verification providers. The main categories are outlined below.

3 How We Use Personal Information

789TAYA uses collected information only for clear and legitimate business, security, service and compliance purposes. We will not use it for an unrelated purpose without the required notice or consent.

• Account Administration: Identity and contact details help us create and maintain your 789TAYA account, complete verification checks and send important account-related updates.
• Payment Services: Financial information is used to handle deposits and withdrawals through supported Philippine payment channels, including GCash, Maya and Local Bank Transfer. Transaction records may be retained for accounting, security and compliance purposes.
• Security and Fraud Prevention: Technical details, such as your IP address, browser, operating system and device information, help us identify suspicious activity, block unauthorised access and strengthen platform security.
• Responsible Gaming: Usage information, including betting activity and session duration, may be reviewed to identify signs that a player could need responsible gaming support. Where appropriate, this can help us provide account tools such as deposit limits, session reminders, cool-off periods or self-exclusion.
• Customer Assistance: Records of your communications allow us to answer questions, investigate account or transaction concerns, resolve disputes and improve the quality of assistance provided by 789TAYA.
• Legal and Regulatory Compliance: We may retain selected records where this is necessary to meet applicable Philippine legal, regulatory, security, accounting or anti-money laundering requirements.
• Service Improvement: We may use combined and anonymised usage statistics to understand how the platform is used and guide improvements to its performance, navigation and player experience.

789TAYA does not sell your personal information or use it to send unsolicited marketing from unrelated organisations. Promotional messages from 789TAYA are sent only where you have opted in, and you may withdraw that permission at any time through the available account or support channels.

4 Our Legal Grounds for Processing

Depending on the purpose, 789TAYA processes personal information on the following legal grounds: account performance, legal duties, security, service delivery and consent where consent is required.

• Necessary for the Account Agreement: We process identity, contact and payment information when it is necessary to create and operate your account, provide access to services and complete requested deposits or withdrawals.
• Required by Law: Some processing is required to meet legal and regulatory duties, including identity and age checks, transaction monitoring, record retention and measures designed to prevent fraud or money laundering.
• Legitimate Interests: 789TAYA may process technical and platform-usage information where this is necessary for legitimate operational interests, including protecting account security, detecting fraudulent activity, and improving the experience for players.
• Consent: If 789TAYA needs to use your information for an additional purpose not covered above, such as sending marketing or promotional messages, we will request your clear consent first. You may withdraw that consent at any time through the available support channels.

5 Data Sharing

789TAYA does not sell your personal information to third parties. We do not provide your data to advertisers, data brokers, or organisations seeking to use it for unrelated commercial purposes.

Information may be shared with carefully selected third-party categories only when needed for the purposes set out below:

• Payment Processors: Payment partners supporting GCash, Maya, local bank transfers, and Visa / Mastercard may receive the transaction details required to complete deposits and withdrawals. These providers handle information under their own privacy notices and applicable confidentiality or data-processing obligations.
• Identity Verification Providers: When KYC checks are required, relevant identity documents may be provided to an identity-verification service. The information is used only to confirm your identity and support account security, subject to the provider's retention practices and applicable legal requirements.
• Regulatory Authorities: 789TAYA may disclose specific information to regulators, law enforcement agencies, or other government authorities when disclosure is required by Philippine law or a valid legal process. Only the information reasonably necessary for that request will be provided.
• Fraud Prevention Services: Technical and account-security information may be shared with specialist fraud-prevention services to help identify suspicious activity and protect the platform and its players.
• IT and Hosting Providers: 789TAYA works with infrastructure, hosting, and technical service providers that help operate the platform. Their access is limited to what is required for their assigned services, and they are expected to protect the information they handle through confidentiality obligations.

6 Cookies and Tracking

789TAYA uses cookies and comparable technologies to keep the platform working, remember selected preferences, improve site performance, and understand how visitors use our services. Cookies are small files stored on your computer, tablet, or smartphone when you visit the website.

789TAYA may use the following cookie categories:

• Essential Cookies These cookies are necessary for the platform to operate properly. They maintain your login session, support account security, and save selected language and currency preferences. Disabling them may prevent parts of the platform from working as intended.
• Analytics Cookies These cookies help 789TAYA analyse how visitors use the platform, including which pages receive the most visits, where users leave, and how long sessions generally continue. The information is reviewed in aggregated and anonymised form to help improve site performance and the overall player experience.
• Functional Cookies These cookies save choices such as your preferred game category and display settings, so your selected options remain available when you return or sign in again.

You can review, block, or remove cookies through your browser settings, depending on the controls available on your device. Please note that restricting essential cookies may affect login sessions, account functions, and normal access to the 789TAYA platform.

7 Data Retention

789TAYA keeps personal information while your account is active and afterwards only for as long as needed for operational, security, dispute-resolution, or legal and regulatory purposes. Retention may differ according to the type of information and the obligations that apply in the Philippines.

• Account and Identity Data: Kept for the period of your membership and for any additional period required for identity checks, fraud prevention, anti-money-laundering controls, dispute handling, and applicable Philippine law. Account and Identity Data
• Transaction Records: Payment and account transaction information is retained for the period necessary to process financial activity, investigate concerns, meet compliance duties, and satisfy legally required record-keeping periods. Transaction Records
• Support Communications: Chat records, tickets, and other communications may be retained while an enquiry, complaint, dispute, or legal matter is being handled, and for any further period required for compliance and service-quality purposes. Support Communications
• Technical and Usage Data: Device, browser, access, cookie, and usage information is retained only for the time needed to support security, platform performance, analytics, and legal obligations. Where appropriate, it may later be anonymised or securely deleted. Technical and Usage Data

When information is no longer needed for the purpose for which it was collected, and no legal or operational obligation requires continued storage, 789TAYA securely deletes or anonymises it. Information that has been irreversibly anonymised and can no longer be linked to an individual may be retained for statistical, security, or analytical purposes.

8 Data Security

789TAYA treats the protection of personal information as a core responsibility. Technical and organisational safeguards are used to reduce the risk of unauthorised access, accidental loss, destruction, misuse, or alteration of data.

• Information sent between your device and 789TAYA is protected with industry-standard SSL/TLS encryption. When you visit 789taya.quest, you can check your browser address bar for the padlock or secure-connection indicator.
• Sensitive information, including payment details and identity-verification documents, is protected using encryption and access controls on secure systems. Access to personal data is limited to authorised personnel and service providers who need it to perform approved operational, security, payment, or compliance functions.
• Access to personal information at 789TAYA is limited to authorised team members who need it to carry out specific work duties. This need-to-know approach helps reduce unnecessary exposure of player data.
• 789TAYA carries out security reviews and vulnerability testing to help identify weaknesses in its platform infrastructure and address them appropriately.
• Team members who handle personal information receive ongoing guidance on data protection responsibilities and recognised security practices.

9 Your Personal Data Rights

As a 789TAYA player, you may exercise the rights described below in relation to your personal information. To make a request, contact the 789TAYA support team through the official support channels. [email protected]789TAYA will handle personal data rights requests within 30 days, subject to the nature of the request and any applicable legal requirements.

10 Children and Underage Users

789TAYA is intended only for adults aged 21 and over in the Philippines. We do not knowingly permit underage users to access the platform or submit personal information. Anyone below the applicable legal age must not use 789TAYA or provide personal data through the service.

If 789TAYA learns that personal information was collected from an underage person, we will investigate the matter, close the associated account where appropriate, and delete the information when legally permitted. If you believe an underage person has registered, please notify the support team through the official support channels. [email protected] Promptly reporting suspected underage access helps 789TAYA review the account and take suitable protective action.

Age and identity checks are part of the registration and KYC process. 789TAYA may also request valid proof of age or identity when necessary. An account may be restricted or suspended if its holder cannot confirm that they meet the 21+ requirement under applicable Philippine laws and platform terms.

11 Policy Updates

789TAYA may revise this Privacy Policy when our operations, legal obligations, or data-handling practices change. If an update is material, registered members will be informed by email or an in-platform notice at least 14 days before the revised policy takes effect.

The latest version will remain available on this page, together with an updated “Last Updated” date. We recommend checking this page regularly so you can stay informed about how 789TAYA collects, uses, protects, and retains personal data.

If you do not accept a change to this Privacy Policy, please stop using the 789TAYA platform and request account closure. Continuing to use the platform after the revised policy becomes effective means you accept the updated policy.

12 Contact Us

For questions about this Privacy Policy, requests to exercise your data rights, or concerns about how your personal information has been handled, please contact the 789TAYA support team through the official support channels.

789TAYA treats privacy enquiries with care. Formal data rights requests are acknowledged within 72 hours, followed by a complete response within 30 days. If a request is unusually complex and requires an additional 30 days, we will notify you of the extension and explain why more time is needed.